FAQ'S
Helpful Information
CAN YOU GIVE ME A PRINT ORDER QUOTE?
To receive a quote or estimate, simply go to our Custom Print Order page and plug in your printing specifics. There will be an exact price at the bottom of the page.
Visit our helpful price list to see a detailed breakdown of our pricing.
WHAT DO YOU PRINT?
If you can send us an A4 PDF, we can print it! We especially love printing homeschool curriculum and resources, but can print anything that falls into the above catergory.
WHAT IS YOUR TURN AROUND TIME?
We typically to have most orders printed and with the courier within 48 hours during weekdays. Particularly large orders or orders made over the weekend may take slightly longer. Please allow 2-4 days from order to shipment. *With The Good and the Beautiful curriculum orders please allow additional processing time.*
WHAT SIZE PAPER DO YOU PRINT?
Our custom print order form offers standard A4 paper. If you would like something printed on a paper size smaller than A4 please send us a message and we can give you a custom quote.
WHAT IS THE QUALITY OF YOUR PRINT SERVICE?
Our business is focused on providing affordable printing services. We use a professional quality inkjet printer. It is perfect for printing workbooks, documents, curriculum with images. However, for printing files that need exact match colours or very high quality print (like an art print for a portfolio) we recommend you find a printing company who specialises in this area.
IS THERE A CURRENT DISCOUNT CODE?
We do our best to offer you the best prices we can. Any discounts will be sent out via email to subscribers.
WHAT PAPER WEIGHT SHOULD I CHOOSE?
Here is what we suggest:
- 80gsm – Single-sided text printing, double-sided black & white printing or single-sided color printing.
- 100gsm – Double-sided color printing.
- 160gsm– Good for when you need more durability.
- Cardstock -- good for flashcards or manipulative printables
WHAT DOES LONG EDGE OR SHORT EDGE FLIP MEAN?
This is how you want your document printed on the paper when choosing double-sided printing.
Portrait orientation + long edge flip = normal book
Portrait orientation + short edge flip = notepad (the spiral would be at the top of the page.)
Landscape orientation + long edge flip = calendar
Landscape orientation + short edge flip = a wide book
IS MY FILE TOO BIG?
Our form takes PDF files up to 70MB; if you have a file larger than 70MB you can transfer it to us via WeTransfer. You can select this option in our order form. Visit our helpful instructions for more details.
CAN I UPLOAD MULTIPLE FILES AND HAVE THEM BOUND TOGETHER?
Files must be click and print ready. In order to combine multiple files to print and bind together, please visit ilovepdf.com. You can have multiple files printed and bound separately by using the Custom Print Order Form for each one.
WHAT DO I DO IF MY FILE WON'T UPLOAD?
Make sure you are uploading your PDF directly from your computer (not from Google Drive or Dropbox). If your file is over 70MB please send to us via WeTransfer.
HOW MUCH IS SHIPPING?
Shipping costs vary depending on the size of your order, but you can choose between lower-cost standard shipping and faster priority shipping options. For orders smaller than 25 pages we use Australia Post and for orders larger we use Sendle. Postage options are easily calculated in our Custom Print Order Form.
IS THERE A CUSTOMER SERVICE PHONE NUMBER?
At this time we do not offer customer service phone calls. Please email us with any inquiries. If desired we can call you back to discuss any problems or questions.